The Student Guild has trained Member Services Officers who can assist if you require advice and support during any situation which might arise during your time at USQ. In 2009 alone, the Student Guild's Member Services Department has assisted over 100 students in a wide range of matters. We can assist USQ students in the following ways:
Advice on academic requirements and student responsibilities.
Academic support and advice.
Liaising with academic and administration staff.
Protection of your student rights.
Advice on USQ procedures and regulations in particular the USQ Academic Regulations.
Referring students to relevant faculties/departments.
Referring students to outside agencies and bodies.
Investigation of student grievances.
Monitoring University policies.
Representation and advocacy at disciplinary hearings or meetings.
Advice and representation during the appeals process.
Assistance with show cause letters, special consideration applications, and deferred examination requests.
This assistance is provided free of charge and is available to all USQ students including Toowoomba, Fraser Coast, Springfield, and Distance Education students. Just remember, no matter what the problem, there is always somebody here to help. If we can’t help, we’ll know someone who can! The Student Guild encourages you to make an appointment with the Member Services Department at your USQ campus for more detailed information about the Student Guild's Advocacy and Welfare Service.
Our trained Member Services Officers commonly assist students with the following issues:
Each of these issues, along with many others, are covered by the USQ Academic Regulations. We strongly recommend that all USQ students are familiar with these regulations. If you are unsure what a particular regulations means or are not sure what to do about a particular situation, please contact the Student Guild… We are happy to assist!
For more information about the Student Advocacy and Welfare Service contact the Student Guild at your USQ campus
Print Page